Patient Centered Medical Home

Patient Centered Medical Home – What it means for you as a patient; what we as your care team will do for you; and what we expect you to do for your own health.

Patient Centered Medical Home means that you will be surrounded by a dedicated team of health professionals, working together with you, to optimize your health goals using the best evidence-based medicine and resources available for you today. Helping empowering you to take responsibility for your health and giving you the self-management support that you need to succeed.

As your primary care provider/team we will:

• Learn about you, your family, life situation, and health goals and preferences. I will remember these and your health history every time you seek care and suggest treatments that make sense for you.
• Take care of any short-term illness, long-term chronic disease, and your all-around well-being.
• Keep you up-to-date on all your vaccines and preventative screening tests.
• Connect you with other members of your care team (specialists, health coaches, etc…) and coordinates your care with them as your health needs change.
• Be available to you after hours for your urgent needs.
• Notify you of test results in a timely manner.
• Communicate clearly with you so you understand you conditions and all you options.
• Listen to your questions and feelings. We will respond promptly to you – and your calls – in a way you understand.
• Help you make the best decisions for you care.
• Give you information about classes, support groups, or other services that can help you learn more about your condition and stay healthy.

We trust you, as our patient, to:

• Know that you are a full partner with us in your care.
• Come to each visit with any updates on medications, dietary supplements, or remedies you are using, and with any questions you may have.
• Keep scheduled appointments or call to reschedule or cancel as early as possible.
• Understand your health condition and what you can do to stay as healthy as possible.
• Work with us to develop and follow a plan that is best for your health, if you have obstacles to this plan please discuss these fully with us.
• Take medication as prescribed.
• Contact us after hours only if your issue cannot wait until the next work day.
• If possible contact us before going to the emergency room so someone who knows your medical history can care for you.
• Agree that all health care providers in my care team will receive all information related to your healthcare.
• Learn about your health insurance coverage either from your insurer, or if you have additional questions about your benefits call (718) 486-9800 and ask for Mrs. Lindner.
• Give us feedback to help us improve our care for you.

 

Dr. Zagelbaum can be reached after hours by calling him directly at (917) 767 – 4157